Tickets are often sold through an Authorized Ticket Reseller (ATR). ATRs may charge a 20% handling fee on the face value of the tickets. They also charge for shipping. Fans typically pay for these extras when buying tickets from resellers.
A US-based reseller says it will not refund its handling fee. A UK-based reseller says it will provide a "full" refund. Elsewhere, customers can't find any information about when a refund may arrive.
Tokyo Olympics creative head Hiroshi Sasaki has become the latest Olympic organizer to step down for making inappropriate comments.